Privacy Policy

E.I. Williams Industries (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal and project-related information you may provide through our website.

1. Information We Collect

We may collect the following types of information when you fill out forms, request a quote, or otherwise interact with our website:

  • Contact Information: Name, email address, phone number, company name
  • Project Information: Application details, site requirements, project timeline
  • Technical Specifications: Engine model, engine size, emissions targets, DEF tank requirements, acoustic specifications
  • Optional Communications: Any other information you choose to share related to your project needs

2. Purpose of Data Collection

All information is collected solely for the purpose of application engineering and technical consultation, which may include:

  • Recommending suitable SCR or silencing solutions
  • Providing accurate product sizing and specifications
  • Preparing proposals, technical documents, or quotations
  • Contacting you to clarify project details or follow up on requests

We do not collect personal information for marketing, resell, or any unrelated commercial purposes.

3. How We Store and Protect Your Information

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Information submitted through our website is stored securely and accessible only to relevant E.I. Williams Industriespersonnel involved in engineering or client support.

4. Data Sharing

We do not sell, rent, or trade your personal or technical information. We may share your information with authorized internal teams or trusted service providers (e.g., cloud storage or email processing systems) strictly for the purposes described in this policy.

5. Your Rights and Choices

You may request access to the information we hold about you, ask for corrections, or request deletion of your data. To do so, please contact us at:

info@eiwilliams.com


(905) 428-0950

6. Cookies and Analytics

Our website may use basic cookies or third-party analytics tools (e.g., Google Analytics) to track anonymous usage data to improve site performance. No personal or project-specific information is collected through cookies.

7. Policy Updates

This Privacy Policy may be updated from time to time. Any significant changes will be posted on this page with a revised effective date.

If you have any questions about this policy or how your data is handled, please reach out to us
at      info@eiwilliams.com     or     (905) 428-0950